The purpose of these Terms of Service (hereinafter referred to as these "Terms") is to set forth the rights, obligations, and responsibilities between the "Member" and "PruitPruit" (Service Name: Collable, hereinafter referred to as the "Company"), as well as the terms and conditions of use and other basic matters regarding the use of content services (including web and mobile web services) and related services provided by the Company.
The terms used in these Terms are defined as follows. Definitions of terms not defined in each of the following subparagraphs shall be governed by relevant laws and regulations and the service guidelines provided by the Company.
1. Content : Refers to data or information expressed in codes, letters, voice, sound, images, or videos used in information and communications networks pursuant to Article 2(1)1 of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, which are processed in electronic forms to enhance utility in their preservation and use.
2. Company : Refers to a person who engages in economic activities related to the "Content" industry and provides content services (including web and mobile web services) and related services. In these Terms, it refers to PruitPruit (Service Name: Collable).
3. Member : Refers to a person who has entered into a service utilization contract with the "Company," receives information notified by the "Company," and is entitled to use the services provided by the "Company." In principle, this includes "Corporate Members."
4. Corporate Member : The "Company" may provide services to individuals such as executives and employees of a company or organization through a separate agreement with said company or organization. An individual who uses the services provided through such an agreement is defined as a Corporate Member.
5. Account : Refers to information consisting of a combination of letters, numbers, and special characters issued for the purpose of identifying "Member" information so that the "Company" can manage the "Member's" identity, login, information modification, payment information, etc., upon signing up.
6. Post : Refers to information or materials such as text, images, voice, video, links, etc., created by the "Member" in the process of using the service.
7. Paid Service : Refers to the "Company's" services available when a "Member" pays a certain amount to the "Company" or a payment agency and Reseller (Merchant of Record) designated by the "Company," or when a "Member" accepts the transaction or agreement conditions with the "Company" or a third party. However, using services of paid content providers linked to the "Company" or the third party mentioned above, or services of affiliated companies entered via contract with the "Company," shall not be considered as using the "Company's" "Paid Service," and these Terms shall not apply.
8. Subscription Member : Refers to a "Member" who is currently using the "Paid Service." The "Company" may provide services differentially between "Subscription Members" and "Members" who are not subscription members.
9. Payment : Refers to the act of paying a certain amount to the "Company," "Payment Agency," or "Reseller (Merchant of Record)" through various payment methods to use the "Paid Service" provided by the "Company."
10. Recurring Subscription : Refers to a method of using "Paid Service" where the usage fee for a monthly/yearly period is regularly paid through a payment method registered in advance by the "Member," and the usage period is automatically renewed. If the "Recurring Subscription" is terminated, the "Paid Service" can be normally used for the remaining period of the "Paid Service" for which "Payment" has been made, and automatic payment will not be made from the next usage period.
11. Subscription Cancellation : Refers to the act of the "Member" canceling the "Payment" for the "Paid Service" and immediately stopping the use of the "Paid Service." If a "Member" using "Recurring Subscription" performs "Subscription Cancellation," the termination of the "Recurring Subscription" is also automatically processed. Refunds associated with "Subscription Cancellation" shall follow the policy of the Reseller (Merchant of Record) and the provisions of these Terms.
12. Subscription Plan : Refers to a pass or voucher that allows the use of the "Company's" "Paid Service." The method of use is separately guided on the "Subscription Plan" usage guide page, etc.
13. View Credit : Refers to the authority granted upon Recurring Subscription, which is consumed when viewing detailed information of a specific channel. The consumed viewing authority is maintained for one (1) month, and additional credits are consumed when viewing the same channel after the period has passed. The "View Credit" has a set expiration date and cannot be used after the expiration date.
In providing "Content" to the "Member," the "Company" complies with relevant laws and regulations such as the 「Act on the Consumer Protection in Electronic Commerce, Etc.」, 「Act on Fair Labeling and Advertising」, 「Act on the Regulation of Terms and Conditions」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, 「Copyright Act」, 「Personal Information Protection Act」, 「Youth Protection Act」, 「Content Industry Promotion Act」, and the 「Guidelines for Protection of Content Users」 determined by the Minister of Culture, Sports and Tourism.
Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the 「Act on the Consumer Protection in Electronic Commerce, Etc.」, 「Act on Fair Labeling and Advertising」, 「Act on the Regulation of Terms and Conditions」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, 「Copyright Act」, 「Personal Information Protection Act」, 「Youth Protection Act」, 「Content Industry Promotion Act」, the 「Guidelines for Protection of Content Users」 determined by the Minister of Culture, Sports and Tourism, and other relevant laws or commercial practices. However, regarding the interpretation of purchase contracts and payment-related matters concluded through a Reseller (Merchant of Record) designated by the "Company," the terms and policies of the respective Reseller may take precedence.
1. The "Company" shall post the contents of these Terms on the service page so that "Members" can easily recognize them.
2. The "Company" shall post the contents of these Terms, company name, name of representative, address of business office, telephone number, email address, business registration number, mail-order business report number, and the person in charge of personal information management, etc., on the service screen so that "Members" can easily recognize them. The Terms may be made available for "Members" to view through a connected screen.
3. The "Company" may amend these Terms to the extent that such amendment does not violate relevant laws and regulations, such as the 「Act on the Regulation of Terms and Conditions」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. (hereinafter referred to as the 'Network Act')」, 「Content Industry Promotion Act」, 「Act on the Consumer Protection in Electronic Commerce, Etc.」, and the 「Guidelines for Protection of Content Users」 determined by the Minister of Culture, Sports and Tourism.
4. In the event that the "Company" amends the Terms, the effective date and the reason for the amendment shall be specified and announced along with the current Terms in the manner prescribed in Paragraph 1 from 7 days prior to the effective date until a reasonable period after the effective date; provided, however, that if the amendment is disadvantageous to the "Member," notice shall be given from 30 days prior to the effective date until a reasonable period after the effective date by posting on the service page and through reasonably possible methods such as email or text message so that the "Member" can recognize it.
5. If the "Company" has clearly announced or notified the "Member" in accordance with the preceding paragraph that 'if the Member does not express an objection from the date of announcement until the effective date of the amended Terms, the Member is deemed to have approved the amendment,' and if the "Member" fails to expressly indicate a refusal, the "Member" shall be deemed to have consented to the amended Terms. If the "Member" does not agree to the amended Terms, the "Member" may terminate the service utilization contract in accordance with the provisions of these Terms.
6. These Terms shall apply from the date the "Member" agrees to these Terms until the time of the Member's withdrawal, in principle. However, certain provisions of these Terms may remain valid and applicable even after the Member's withdrawal.
7. The "Company" shall take necessary technical measures to ensure that "Members" can print and verify the entirety of these Terms.
1. In cases where the "Company" needs to notify "Members," the "Company" may provide individual notice through contact information disclosed by the "Member," such as email address or telephone number, or through pop-up messages or notification messages within the App. However, if individual notice is difficult due to reasons such as the "Member" failing to provide or change contact information, or deleting or not using the App, the "Company" may substitute individual notice by posting on the "Company's" bulletin board, etc., for at least 7 days.
2. In the case of notice to all "Members," the "Company" may substitute the individual notice mentioned in the preceding paragraph by posting on the "Company's" bulletin board for at least 7 days. However, for matters that have a material impact on the transaction of the "Member" strictly, notice shall be given in the same manner as the preceding paragraph.
1. The "Company" shall not engage in acts prohibited by laws and regulations or these Terms and shall use its best efforts to provide continuous and stable services.
2. The "Company" shall establish and operate a security system suitable for the level of development of current internet security technology and the nature of the service provided by the "Company" so that "Members" can use the service safely.
3. The "Company" may restrict or suspend all or part of the "Content" in cases where normal service provision is impossible due to national emergencies, power outages, failure of service facilities, or a surge in service usage.
4. If the "Company" acknowledges that an opinion or complaint raised by a "Member" using the service is justifiable, it shall process the same. However, if immediate processing is difficult, the "Company" shall notify the "Member" of the reason and the processing schedule. The processing progress shall be communicated to the "Member" via the bulletin board or other methods.
5. The "Company" shall compensate for damages incurred by the "Member" due to the "Company's" violation of its obligations stipulated in these Terms.
1. The "Company" may collect the minimum necessary personal information of the "Member" to provide the service.
2. When the "Company" collects personal information capable of identifying a "Member," the "Company" shall obtain the consent of the "Member" concerned.
3. The "Company" shall not use the information provided by the "Member" in the application for use, etc., and the information collected pursuant to Paragraph 1 for purposes other than the intended purpose or provide it to a third party without the "Member's" consent, and the "Company" shall bear all responsibility for any violation thereof. However, the following cases are exceptions:
1. Where it is necessary for statistical compilation, academic research, or market research, and the information is provided in a form that cannot identify specific individuals.
2. Where it is necessary for the settlement of charges according to the provision of "Content" and for order/payment processing through a Reseller (Merchant of Record).
3. Where it is necessary for identity verification to prevent theft/fraud.
4. Where there is an unavoidable reason required by the provisions of the Terms or laws and regulations.
4. The "Member" may withdraw the consent under Paragraphs 2 and 3 at any time; however, if the "Member" withdraws consent for the collection or provision of information necessary for service provision, the provision of the service may be restricted.
5. The "Company" endeavors to protect the "Member's" personal information in accordance with relevant laws and regulations, such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」 The protection and use of personal information shall be governed by relevant laws and regulations and the "Company's" Privacy Policy.
6. The "Company" shall not be held responsible for any exposure of the "Member's" information caused by reasons attributable to the "Member" without any fault of the "Company."
1. A "Member" may apply for membership by entering required information requested by the "Company," such as email address and mobile phone number, through the PruitPruit (Collable) website to use the "Company's" service. Additional procedures such as mobile phone number verification may be required for identity verification.
2. A "Member" who is under 14 years of age cannot apply for membership.
3. The "Company" deems that the "Member" has agreed to these Terms when the "Member" clicks the 'Agree' button on the sign-up page or starts using the service. The membership contract is concluded when the "Member" applies for membership and the "Company" accepts such application.
4. Before completing the service membership sign-up, the "Member" must familiarize themselves with the conditions notified by the "Company" regarding the "Paid Service" and supported devices to ensure an accurate transaction without error.
5. Upon completion of the membership application, the "Company" shall verify the application details and accept it without delay. However, the "Company" may withhold or reject acceptance, or terminate the service utilization contract afterwards, in any of the following cases:
1. If the applicant has previously lost membership qualification pursuant to these Terms.
2. If the applicant used another person's name.
3. If the applicant is under 14 years of age.
4. If the applicant entered false information or failed to enter the contents requested by the Company.
5. If approval is impossible due to reasons attributable to the "Member."
6. If the application violates relevant laws or other prescribed matters.
7. If service provision is not possible due to a lack of technology or facilities.
6. The service utilization contract (Membership) is established at the time when the "Company's" acceptance reaches the "Member." However, a purchase contract for "Paid Services" is established at the time when the "Member" completes the payment procedure through a payment method provided by the "Company" (electronic payment agency, Reseller, bank transfer, etc.) and the payment approval or deposit confirmation is completed.
7. The "Company" may request real-name verification and identity authentication through a specialized agency depending on the type of "Member."
8. The "Member" may view and modify their personal information at any time through the personal information management screen.
9. If the information entered at the time of sign-up changes, the "Member" must modify it via the Web/App. The "Company" shall not be responsible for any disadvantages caused by failure to modify such changes.
1. If the "Member's" information has changed, the "Member" must modify it through the information change menu. The "Member" shall bear any damages caused by failure to make such changes.
2. Information required for login can only be used by the "Member" personally and shall not be shared with others. If the "Member" becomes aware that a third party is using the "Member's" information, the "Member" must immediately notify the "Company" and follow the "Company's" instructions.
3. The "Member" shall not engage in any act that infringes copyright, such as copying, selling, editing, exhibiting, distributing, or broadcasting any content provided by the "Company" without the "Company's" prior consent.
4. The "Member" shall comply with relevant laws, the provisions of these Terms, usage guidelines, service usage guides, precautions notified in relation to the service, and matters notified by the "Company." The "Member" shall not engage in acts that interfere with the "Company's" business or fall under any of the following subparagraphs:
1. Registering false details (another person's name, inaccurate country/tax information, etc.) when applying for membership, changing member information, or paying for "Paid Services."
2. Attempting abnormal sign-up or interfering with service provision during events, etc.
3. Collecting, storing, disclosing, or stealing and wrongfully using another person's information.
4. Providing member information to others without the "Company's" consent to allow others to use the "Company's" services, or transferring or gifting the right to use the service or other status under the usage contract to others.
5. Using the service through abnormal routes, such as using illegal programs that neutralize technical protection measures in violation of the Copyright Act.
6. Copying, modifying, distributing, selling, transferring, lending, or allowing others to use part of the service, content, or software included therein without the "Company's" consent; or engaging in acts of copying, disassembling, imitating, or otherwise modifying the service, such as reverse engineering software or attempting to extract source code.
7. Impersonating the "Company's" operators, executives, or employees, or stealing related information.
8. Changing or transmitting information posted by the "Company" on the service.
9. Infringing upon the intellectual property rights, such as copyrights, trade secrets, and patent rights, of the "Company" or other third parties.
10. Publicly disclosing the provided service in public places for purposes other than private use or using it for profit-making purposes.
11. Distributing false information related to the "Company" or the "Company's" services or using the service abnormally for one's own property benefit.
12. Harassing, threatening, or defaming the "Company," other "Members," or other third parties.
13. Disclosing or posting obscene or violent messages or other information contrary to public order and good morals.
14. Interfering with business through profanity, abusive language, sexual harassment, or repetitive complaints when contacting the Customer Center.
15. Illegal acts violating current laws and regulations.
16. Any other acts that interfere with the "Company's" sound service operation.
5. If a "Member" commits an act prohibited in the preceding paragraph, the "Company" may take appropriate measures such as restricting service usage (suspension of use/termination of contract) or filing a complaint with investigative agencies depending on the severity of the violation.
6. The "Member" shall not engage in sales/advertising activities contrary to the purpose and method of use determined by the "Company" without the "Company's" prior permission, and the "Member's" use of the service shall not infringe upon the "Company's" property rights, goodwill, or business model.
7. The "Company" shall not be responsible for any problems arising from the "Member's" violation of the obligations stipulated in this Article. However, this shall not apply if the "Company" is responsible for the "Member's" violation of obligations.
1. The "Company" may post advertisements using information entered by the "Member" in relation to service operation. The "Member" agrees to the placement of customized advertisements exposed when using the service.
2. The "Company" may provide the "Member" with various information deemed necessary during the use of the service through the homepage, content screens, notices, etc., and may provide it via email, etc., if the "Member's" prior consent is obtained. However, the "Member" may refuse to receive such emails at any time by notifying the "Company" via email, etc.
3. The "Company" shall not be responsible for any loss or damage arising from the "Member" participating in, communicating with, or transacting with advertisers' promotional activities posted on the service or through the service. However, this shall not apply if the "Company" knew or could have known that the advertiser's promotional activities involved illegal acts such as posting false facts but failed to know due to gross negligence.
4. The "Member" may opt out of receiving advertisements at any time through the management menu, except for transaction-related information and responses to customer inquiries as required by relevant laws.
1. A "Member" may request account deletion (withdrawal) from the "Company" at any time, and the "Company" shall process the request for termination of the membership contract immediately. However, if the "Member" is using "Paid Services" (such as a Recurring Subscription), the subscription contract is automatically terminated upon account deletion in principle. Nevertheless, depending on system processing times, if the payment date is imminent, one additional charge may occur, so the "Member" must check the subscription status before deletion.
2. Upon account deletion, the "Member" cannot access previously viewed detailed 'Channel' information, created 'Posts', saved 'Bookmarks', and various forms of points, etc. The "Company" shall not be responsible if the "Member" fails to take measures such as personal backup despite the "Company's" guidance on preservation methods and deletion.
3. The "Company" may delete the account or suspend membership if the "Member" falls under any of the following subparagraphs:
1. Registering false details when applying for membership or applying for/changing "Content" usage.
2. Threatening the order of electronic commerce, such as interfering with others' use of the service or stealing their information.
3. If it is confirmed that the membership was obtained through fraudulent methods, such as using another person's information.
4. Using, transmitting, or posting information prohibited by the "Company" (computer programs, etc.).
5. Infringing upon the intellectual property rights, such as copyrights, of the "Company" or a third party.
6. Damaging the reputation of the "Company" or a third party or interfering with their business.
7. Engaging in acts prohibited by laws or these Terms, or contrary to public order and good morals while using the "Company's" service.
8. Engaging in acts to evade or neutralize the "Company's" technical protection measures.
9. Using the services provided by the "Company" for purposes other than normal use or by unfair methods.
10. Abnormally abusing the service for the purpose of interfering with the "Company's" business.
11. Violating any of the subparagraphs of Article 10, Paragraph 4 of these Terms.
12. If acts such as theft of payment methods (credit card, bank account, etc.), attempts at fraudulent payment, or transaction rejection/suspicion of fraudulent transaction by the security policy of the payment agency or Reseller (Merchant of Record) are confirmed.
4. After the "Company" restricts/suspends the "Member's" qualification, if the same act is repeated two or more times or the cause is not corrected within 30 days, the "Company" may cause the "Member" to lose their qualification.
5. If the "Company" causes the "Member" to lose their qualification, the "Member" registration is cancelled. In this case, the "Company" notifies the "Member" and grants the "Member" an opportunity to explain by setting a period of at least 7 days before the cancellation of the "Member" registration. If the content explained by the "Member" is justified, the "Company" immediately restores the "Member's" qualification. However, if no explanation is made during the period set by the "Company," it is deemed as consent to the cancellation of the "Member" registration.
1. The "Company" commences the service from the time it accepts the "Member's" application for membership. However, for some services, the service commences from a designated date, and for "Paid Services," the service is provided after payment approval by the "Company" or a payment agency (including Reseller) designated by the "Company" is completed.
2. The "Company" may provide a free trial period for the purpose of experiencing the service, etc., to the "Member."
3. The service usage time shall be 24 hours a day, 7 days a week (00:00-24:00), in principle, except when impossible due to the "Company's" business or technical reasons.
4. A "Member" cannot access and use the service simultaneously with one account.
5. In the event of abnormal situations, such as attempts to view information abnormally or detection of the use of illegal programs neutralizing technical protection measures for stable service provision and data protection, the "Company" may restrict the "Member's" use of the service without prior notice.
6. The "Company" may modify, change, or suspend part or all of the service according to the "Company's" business plan and service operation policy, and unless there are special provisions in relevant laws, no separate compensation shall be made to the "Member." However, if it is judged to be disadvantageous to the "Member," it shall be announced through telephone, email address, in-app notification, etc. Notwithstanding the foregoing, the "Company" may modify, change, or terminate services provided free of charge without prior notice to the "Member."
7. The "Company" may establish a separate management policy for 'Posts', etc., regarding the use of the service. Through this, the maximum number of days and capacity for which 'Posts' or other posted contents are retained by the service, the maximum number of connected devices, etc., may be restricted. The "Company" shall not be responsible for deleting or failing to save 'Posts' or other posted contents stored in the service without reasons attributable to the "Company."
1. When the free trial period of "Content" expires and converts to paid use, the "Company" may notify the "Member" of the fact of paid conversion and the payment amount in advance and obtain consent, or automatically convert to a paid "Recurring Subscription" as agreed by the "Member" upon initial sign-up.
2. If a "Member" using the "Recurring Subscription" service does not express an intention to cancel (terminate) the subscription before the expiration date of the usage period, the usage contract is automatically renewed under the same conditions (period and price), and the usage fee is automatically paid through the payment method registered by the "Member."
3. If the "Company" intends to change the price of the "Paid Service," it shall notify the "Member" of such fact and obtain consent before the changed price is applied. If the "Member" does not agree to the changed price, the "Recurring Subscription" shall not be renewed and shall terminate at the expiration point.
4. If payment fails at the time of payment due to reasons such as insufficient balance, exceeding the limit, or expiration of the card validity period of the "Member," the "Company" (or payment agency, Reseller) may attempt repayment for a certain period, and if payment is not finally made, the use of the service may be suspended or the contract may be terminated.
1. In cases where there is a material defect that makes normal use of "Content" difficult, the remedy for damage to the "Member," etc., shall be as follows:
1. The "Company" shall resupply complete "Content" or take supplementary measures within 24 hours to resolve the problem.
2. If the "Company" fails to resupply complete "Content" within 24 hours, a refund procedure will be proceeded for the full amount paid by the "Member" for the use of the relevant "Content."
2. In cases where normal use of "Content" is possible but there are minor defects, the remedy for damage to the "Member," etc., shall be as follows:
1. The "Company" shall resupply complete "Content."
2. If the "Company" fails to resupply complete "Content" within 24 hours, the "Company" may calculate the amount corresponding to the defect among the amount paid by the "Member" and proceed with a refund procedure, or compensate by extending the service usage period corresponding thereto.
3. Refund and compensation procedures under this Article shall be conducted through a payment agency or Reseller (Merchant of Record) designated by the "Company," and the period for the actual refund amount to reach the "Member" depends on the refund processing policy of each payment agency and Reseller and banking business days.
1. The "Member" retains the copyright to other information such as text, images, voice, video, links, etc. (hereinafter referred to as 'Posts') created by the "Member" in the process of using the service, and all responsibilities arising from the infringement of intellectual property rights of others by such 'Posts' also belong to the "Member" themselves. However, if the "Company" knew or could have easily known that the "Member's" post infringed upon the intellectual property rights of others but failed to prevent the damage to others due to negligence, the "Company" may be jointly liable for damages to the third party with the "Member."
2. The "Company" may use the 'Posts' created by the "Member" in the following methods and conditions as prescribed by relevant laws. However, if the "Company" intends to use 'Posts' in methods and conditions not specified in this paragraph, it must obtain the "Member's" permission.
1. Utilization of the "Member's" 'Posts' within the scope necessary for service promotion (exposure within the "Company's" service, utilization for service publicity, editing/modifying user posts for service operation and content promotional material production, or utilizing them in marketing materials and service introductions).
2. Utilization for research purposes such as statistical analysis for the improvement and enhancement of the service (methods of utilizing as de-identified statistical data for AI technology learning, content planning, user environment improvement, etc.).
3. If a 'Post' registered by a "Member" is deemed to violate relevant laws such as the "Copyright Act" or infringe upon the rights of others such as invasion of privacy, defamation, or hindrance of public order and good morals, the "Company" may temporarily block access to or delete the relevant 'Post'.
4. Copyright to all "Content" created and provided by the "Company" belongs to the "Company."
5. Unless the "Company" grants an explicit right to use the brand characteristics of the service by entering into a separate written agreement with the "Member," the "Company" does not grant the "Member" the right to use the trade name, trademark, service mark, logo, domain name, and other distinctive brand characteristics of the "Company" or the service.
6. Posting 'Posts' on the service by the "Member" is deemed as allowing other "Members" to use the 'Posts' within the service or allowing the "Company" to use them as search results. However, the "Member" may take measures such as setting disclosure options for 'Posts' through the management function within the service.
7. The "Company" may change or relocate the posting location of 'Posts' due to reasons such as service policy or integration between services operated by the "Company," and in this case, it shall be announced in advance.
1. The "Company" may guide the "Member" to install and update applications or separate programs if necessary for providing the service. However, if the "Member" does not wish to do so or if the device does not support the service, the "Member" may refuse such installation and update, but the use of the service may be restricted.
2. The program provided by the "Company" is provided solely for the purpose of using the service and enjoying its benefits, and no part of this program may be copied, modified, distributed, sold, or lent. However, this may be permitted only in cases where the "Member" has a legal basis or has received approval from the "Company."
3. The "Company" may collect and use data from the device using the service with the "Member's" prior consent. The "Company" uses the collected information solely for the purposes of service improvement, providing appropriate services, and verifying license usage authority (preventing account theft, etc.), and does not use it for any other purposes.
1. The responsibility and rights regarding 'Posts' created by the "Member" within the service belong to the "Member" who registered the 'Posts'.
2. The "Company" cannot monitor and manage "Content" created by the "Member" and is not responsible for it. However, this does not apply if the "Company" fails to take reasonable measures within a considerable period despite knowing that the "Content" created by the "Member" contains illegal content due to issues raised by other "Members," etc.
3. The "Company" does not guarantee or bear responsibility for the reliability, truthfulness, accuracy, etc., of 'Posts' registered by the "Member." However, this does not apply if the "Company" fails to take reasonable measures within a considerable period despite knowing that the "Content" created by the "Member" contains false information, etc., due to issues raised by other "Members," etc., and that there is a possibility of causing damage to a third party.
4. If a "Member's" 'Post' contains content violating relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc." and the "Copyright Act," the rights holder may request the suspension of posting or deletion of the relevant 'Post' in accordance with procedures prescribed by relevant laws, and the "Company" may take measures in accordance with relevant laws.
5. The "Company" may restrict the posting of 'Posts' within the service if they fall under any of the following subparagraphs:
1. Causing discomfort to others through invasion of privacy, defamation, profanity, or vulgar language.
2. Causing discomfort to others by hindering public order and good morals or disparaging specific groups, organizations, or religions.
3. Infringing upon the rights of others with unverified or groundless content.
4. Infringing upon the copyrights of others.
5. Including personal information of others.
6. Including advertising/promotional content.
7. Repetitively posting 'Posts' with the same content.
8. Interfering with the "Company's" smooth service provision, such as malicious code.
9. Other cases deemed to have an unsound influence on the "Member's" smooth use of the service.
6. The "Company" may allow other interested parties, including the "Company," to view the relevant 'Post' if requested to provide information by a court, investigative agency, or other administrative agency, or if required by other laws.
7. If a "Member" terminates the membership contract, all works created by the "Member" may be deleted. However, if the work was created through joint authorship, the relevant 'Post' may remain in the 'Posts' of the joint author, etc., and the "Company" shall not be responsible for cases where the relevant work is not deleted and is reposted because it is stored by a third party or copied through unauthorized reproduction, etc.
8. To protect other "Members" and to utilize as evidence upon request of a court, investigative agency, or relevant agency, the "Company" may preserve the ID and member information of a "Member" who has violated these Terms and relevant laws even after the termination of the membership contract, in accordance with the retention period in the "Company's" Privacy Policy and relevant laws.
1. "Paid Services" commence from the time the "Company" accepts the "Member's" application for "Paid Service" and the payment (or deposit) is completed (or on a designated date notified in advance after application reception and payment for some services). However, if the "Paid Service" cannot be commenced due to technical reasons of the "Company" or other circumstances, the "Company" shall notify the "Member" in advance in accordance with the method of Article 3 (Effectiveness and Modification of Terms).
2. When there is an application for "Paid Service" use by a "Member," the "Company" shall notify the "Member" of the details of the application.
3. If there is a discrepancy in the expression of intent, etc., the "Member" who has received the notice in the preceding paragraph must request correction or modification from the "Company," and the "Company" must process it according to the "Member's" request. However, if the "Member" has already paid the price, it shall be subject to the regulations on cancellation of paid payment, etc., of these Terms.
4. The "Company" provides the following "Paid Services" and may add or change service contents depending on the "Company's" circumstances and other conditions:
1. Recurring Subscription "Paid Service": A service where usage fees are automatically paid on a monthly/yearly basis through a payment method registered in advance by the "Member" to use the "Paid Service," and the usage period is automatically renewed.
2. Direct Sale "Paid Service" (including Reseller): A method where the "Member" pays the "Company" directly (bank transfer, etc.) or pays through a payment agency or Reseller (Merchant of Record) to use the "Paid Service" provided by the "Company."
3. Corporate Member "Paid Service": A method where a company or organization to which the "Corporate Member" belongs and which has entered into a contract with the "Company" pays the usage fee for the "Corporate Member" to use the "Paid Service." In the case of paid service provision by this method, the obligation to pay usage fees, etc., of the "Member" stipulated in these Terms is interpreted to be borne by the company or organization to which the "Corporate Member" belongs.
1. A contract for the use of "Paid Service" is established when a "Member" who has agreed to these Terms applies for the use of "Paid Service" and the "Company" (or a payment agency and Reseller designated by the "Company") accepts it (the time when the indication of 'Purchase/Payment Completed/Deposit Confirmed, etc.' of the Paid Service is procedurally displayed to the Member).
2. Before the "Member's" payment for "Paid Service," the "Company" provides information through the purchase page so that the "Member" can accurately understand and transact without mistake or error regarding the following matters:
1. Matters related to the contents of the relevant "Paid Service," final price including Value Added Tax (VAT), usage period, usage method, conditions and methods for 'Subscription Cancellation' and termination of 'Recurring Subscription', refund matters, and selection of "Paid Service."
2. Confirmation of contents related to measures taken by the "Company" regarding "Content" for which withdrawal of subscription (refund) is not possible.
3. The fact that the "Company" or "Payment Agency and Reseller (Merchant of Record)" may be marked as the Seller depending on the payment method.
3. The "Company" may not accept or may withhold acceptance of the application for "Paid Service" if any of the reasons stipulated in Article 12 [Account Deletion and Suspension of Membership] of these Terms occur.
4. When entering matters necessary for applying for "Paid Service," the "Member" must enter information consistent with the "Member's" current facts, and must accurately provide the selection of the payment method for the "Paid Service" the "Member" intends to use and the payment information (business information, card information, etc.) required for the selected payment method to the payment processing system of the "Company" or the payment agency and Reseller designated by the "Company."
5. If there is a change in the relevant matters of the preceding paragraph, the "Member" shall notify the "Company" of the change without delay according to the procedure determined by the "Company," and the "Company" shall reflect the change without delay.
6. The "Member" may use "Paid Service" with payment methods (credit card, bank transfer, deposit without bankbook, etc.) permitted by the "Company" or the payment agency and Reseller designated by the "Company," and may use "Paid Service" using 'Subscription Plans', 'Coupons' issued through various promotions or events, or gift certificates issued by the "Company" and "Third Parties."
7. The "Company" may set transaction limits such as monthly cumulative payment amount per "Member" and payment limits for the transaction amount of the "Member" using "Paid Service" in accordance with internal policies and changes in external payment companies (PG companies, banks, card companies, etc.), Resellers (Merchant of Record), and other relevant laws. If the "Member" intends to use "Paid Service" in a range exceeding the transaction limit set by the "Company," additional use of "Paid Service" may be impossible due to exceeding the transaction limit.
8. Among the products provided by the "Company," the timing of provision may change without prior notice depending on whether each copyright holder grants permission for use.
9. In the case of event mileage held by the "Member" provided by the "Company," it is not refunded in cash, and it automatically expires if the "Member" terminates the membership contract, receives restrictions on "Member" qualification, or if 30 days have elapsed from the date of provision.
Payment by a minor "Member" under the age of 19 must, in principle, be made in the name of their guardian or with the guardian's consent, and the guardian may cancel a contract concluded by their child (minor) without their consent. However, if a minor "Member" deceives the "Company" (or payment agency and Reseller) into believing that they are an adult by using another adult's resident registration number or using payment information without consent, the contract cannot be cancelled even without the consent of the legal representative.
1. The "Company" may change the price of the supplied "Paid Service" according to operational or technical needs and shall notify the "Member" using the "Paid Service" in advance in accordance with the method of Article 5 (Effectiveness and Modification of Terms). However, if the price of an automatically renewed "Recurring Subscription" product is increased, the "Company" shall seek the "Member's" consent in advance or provide an opportunity to cancel the subscription in accordance with the policy of the payment agency and Reseller (Merchant of Record).
2. For "Paid Services" already purchased/subscribed to by the "Member," a change application may be made according to the policy determined by the "Company," and immediate change or reserved change for 1 month (applied from the next billing cycle) may be made.
3. If the "Member" selects the immediate change in the preceding paragraph, the service is immediately replaced with the service requested by the "Member." In this case, the "Company" calculates the value of the remaining period of the existing service, compares it with the price of the changed service, and applies a settlement method according to the payment system policy of the payment agency and Reseller (Merchant of Record), such as requiring additional payment for the difference or adjusting the usage period (prorated).
4. If the "Member" selects the reserved change in Paragraph 2, the "Member" may use the existing purchased/subscribed service until the expiration date of the usage period of the month in which the change was requested, and the change to the requested service will be applied from the day following the expiration date of the usage period.
1. For "Paid Services" of the "Recurring Subscription" method, the "Recurring Subscription" can be terminated (subscription cancellation) through the management menu, customer center, etc. If the "Member" terminates the "Recurring Subscription," automatic payment will not be made from the next usage period in principle, and the "Paid Service" can be used normally for the remaining usage period for which payment has already been completed.
2. Termination of the "Paid Service" usage contract and refund for the "Member" follow the standards of the following subparagraphs depending on the payment method:
1. In case of payment through a payment agency and Reseller (Merchant of Record): The Terms of Use and refund policy of the relevant Reseller (e.g., withdrawal of subscription possible within 14 days from the payment date) shall apply in preference to these Terms. However, due to the nature of digital content, if the 'Member' has already viewed or used the product, refunds may be restricted in accordance with the relevant Reseller's policy.
2. In case of direct payment to the "Company" (bank transfer, etc.) or use of a domestic payment agency: The "Member" may request withdrawal of subscription and full refund within 14 days from the payment date. However, refunds may be restricted if withdrawal of subscription is restricted by laws and operational policies, such as when the "Member" has already viewed or used the digital content.
3. If the contents of the goods, etc., are different from the display or advertisement contents or if goods different from the contract contents are provided, the "Member" may request a refund within 30 days from the date of knowing or being able to know such fact.
4. In the cases of Paragraphs 1 and 2, the "Member" may apply for "Subscription Cancellation" and termination of "Recurring Subscription" at any time through the in-app management page, customer center, etc., and the "Company" shall process this promptly in accordance with the procedures prescribed by relevant laws.
5. In principle, in the case of early termination due to the "Member's" simple change of mind, the usage fee for the relevant round (month/year) already paid shall not be refunded, and the "Member" may use the service for the remaining usage period.
6. When the "Company" confirms the "Member's" legitimate refund request, it shall, in principle, request the payment agency and Reseller to suspend or cancel the billing of the amount within 3 business days from the date of receiving the "Member's" expression of intent. However, the time when the payment amount is actually refunded to the "Member" depends on the policy and banking business days of each payment agency, Reseller, and card company, and the "Company" is not responsible for this. In addition, refunds may be restricted or vary in the following cases:
1. If the "Member" has obtained clear benefits from using the "Paid Service"/subscription plan, etc., or terminates midway.
2. If the "Member" does not immediately provide information or materials necessary for refund processing to the "Company" (e.g., failure to submit the applicant's account and copy of ID card for cash refund).
3. If there is an explicit expression of waiver by the relevant "Member."
7. The "Company" bears no obligation to refund the "Paid Service" payment amount to the "Member" for "Paid Services" that the "Member" uses without paying the cost directly, such as receiving "Paid Services" as a gift or acquiring them for free/no charge through promotions, etc.
8. If there is an amount to be refunded after the "Company" terminates the contract or restricts the use of the service in accordance with Article 12 [Account Deletion and Suspension of Membership], the refund shall be made after deduction by applying the refund standards stipulated in this Article. However, in this case, the "Member" may file an objection to the relevant measure in accordance with the procedure determined by the "Company," and if the "Company" acknowledges it as justified, it immediately resumes the use of the service, etc.
9. The "Company" does not claim a penalty or damages from the "Member" for the reason of "Subscription Cancellation," and the cancellation/termination of the contract by the "Member" does not affect the claim for damages. However, the "Company" may claim a penalty or return of discount for the termination of a contract product for which the "Member" received discount benefits, etc., on the condition of 'usage for a certain period'.
10. A "Paid Member" who wishes to maintain the "Paid Service" must take measures in advance to prevent arrears in usage fees or delinquency of payment methods.
11. If a "Member" violates the preceding paragraph and is in arrears with the usage fee for the "Paid Service," the usage right may be terminated if payment finally fails after attempting repayment for a certain period (Grace Period) according to the policy of the "Company" or the payment agency and Reseller.
12. If a "Member" using "Paid Service" terminates the membership contract (withdrawal from service), the relevant "Paid Service" is immediately terminated, and in this case, no refund for the remaining period is made in principle. However, exceptions are made in the case of withdrawal due to reasons attributable to the "Company."
1. The "Member" shall pay the price of the "Content" according to the payment method presented by the "Company."
2. If a "Member" has paid an overpayment in paying the price, the "Company" shall, in principle, refund the full amount of the overpayment in the same method as the payment. However, if payment was made through a payment agency and Reseller (Merchant of Record), the refund proceeds according to the policy and procedure of the relevant company, and if refund in the same method is impossible, the "Company" shall immediately notify the "Member" of this and strive to refund in the method selected by the "Member."
3. If the overpayment occurred due to a reason attributable to the "Member," the "Company" may refund after deducting the cost required to refund the overpayment within a reasonable range.
4. If the "Company" refuses the "Member's" claim for refund of overpayment, it must prove that there is no overpayment.
5. The "Company" follows the provisions of the following subparagraphs regarding the detailed refund procedure for overpayments and other matters:
1. When the "Company" or "Member" becomes aware of the fact of overpayment, notify the other party according to the method presented by the company such as email, service homepage, etc.
2. The "Company" requests information necessary for refund from the "Member" (member name, payment proof document, phone number, refund request account, etc.). However, information requests may be omitted if automatic refund through a payment agency and Reseller is possible.
3. The "Member" provides the information of Subparagraph 2 necessary for refund to the "Company."
4. The "Company" directly refunds or requests refund processing to the payment agency and Reseller within 7 days from the "Member's" information provision date (or overpayment confirmation date).
1. The "Company" compensates only for actual damages incurred in the use of the service due to damage, loss, or deletion of "Content," which is the content of the "Paid Service" provided by the "Company," caused by a defect in the service. However, the "Company" shall not be responsible for any damages incurred by the "Member" without the intention or negligence of the "Company" or its employees.
2. The total amount of liability for damages borne by the "Company" to the "Member" shall not exceed the usage fee for the last 3 months paid by the "Member" to the "Company" based on the time when the cause for the claim for damages occurred, unless there is intention or gross negligence.
3. If damage occurs to a "Member" using "Paid Service" due to reasons attributable to the "Company" not specified in these Terms, the "Company" bears liability for compensation in accordance with the provisions of relevant laws such as the "Guidelines for Protection of Content Users" and other commercial practices.
4. If damage occurs to the "Company" due to the "Member's" violation of these Terms, the "Member" is responsible for compensating the "Company" for such damage.
1. The "Company" is not responsible for any obstacles to service usage caused by reasons attributable to the "Member," such as failure to comply with the Terms, service usage methods, and usage standards. However, this does not apply if the "Company" is also responsible for the relevant service usage obstacle.
2. The "Company" is exempted from liability in cases where transactions, etc., are made between "Members" or between a "Member" and a third party through the service. However, this does not apply if the "Company" knew of such transaction fact and knew that the "Member" would suffer damage due to illegal acts in the transaction but failed to notify the fact, etc., to the "Member" within a considerable period.
3. The "Company" may modify, suspend, or change part or all of the services provided for free due to the "Company's" policy or critical operational reasons, and no separate compensation shall be made for this unless there are separate regulations in relevant laws.
4. The "Company" shall not be responsible for damages incurred by the "Member" or a third party due to any of the following reasons:
1. If "Paid Service" cannot be provided due to technical defects that are difficult to resolve or other force majeure such as natural disasters, war, suspension of service by key telecommunications business operators, etc.
2. If the "Member" neglected the management of their ID or password, etc.
3. If service use is impossible due to failure of public telecommunication lines not within the "Company's" management area.
4. If caused by failure of communication services, etc., without reasons attributable to the "Company."
5. If payment or refund processing is delayed or fails due to computer failure or system error of the payment agency and Reseller (Merchant of Record), bank, credit card company, etc.
5. The "Company" does not guarantee the reliability, accuracy, etc., of information, materials, and facts posted or transmitted within the service by the "Member" or a third party, and is exempted from liability unless there is intention or gross negligence on the part of the "Company" or its employees.
6. The "Member" bears responsibility for any damages to the computer system or loss of data or information incurred by downloading or accessing specific programs or information using the "Company's" service based on their own decision.
7. The "Company" has no obligation to intervene in disputes arising between "Members" or between a "Member" and a third party through the service. Liability is exempted for damages arising therefrom unless there is intention or gross negligence on the part of the "Company."
8. The "Company" is not responsible for the "Member's" failure to obtain expected utility using the service and is exempted from liability for damages arising from the selection or use of the service.
1. Disputes arising between the "Company" and the "Member" shall be governed by the laws of the Republic of Korea.
2. In case of a dispute between the "Company" and the "Member" regarding service use, the "Company" and the "Member" shall faithfully consult to resolve the dispute, and if consultation fails, they may apply for dispute mediation to the Content Dispute Mediation Committee under the "Content Industry Promotion Act."
3. If the dispute is not resolved according to the preceding paragraph, both parties may file a lawsuit, and the jurisdiction of the lawsuit between the "Company" and the "Member" shall be based on the "Member's" address at the time of filing or the location of the "Company's" head office, and if the address or residence is not clear, the competent court shall be determined according to the Civil Procedure Act.
4. Notwithstanding the provisions of Paragraphs 1 to 3, if a "Member" paid for "Paid Service" through a payment agency and Reseller (Merchant of Record), regarding disputes related to monetary transactions such as relevant payment, refund, tax, etc., the Terms of Use and dispute resolution standards (competent court and governing law) of the relevant Reseller may apply preferentially.
These Terms of Service shall be effective as of March 1, 2026.
These Terms of Service replace any previous terms and conditions enforced prior to the Effective Date.